PRIVACY POLICY

Pacific Edge Labs (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website www.pacificedgelabs.com or make a purchase.
By accessing our site, you consent to the practices outlined in this policy.

1. Information We Collect
We may collect the following types of information:
Personal Information You Provide

• Name

• Email address

• Billing and shipping details

• Phone number

• Payment information (processed securely through third-party providers; we do not store full payment data)

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Automatically Collected Information

• IP address

• Browser type

• Device type

• Pages viewed and interactions

• Cookies and tracking technologies

This information helps us improve user experience and site functionality.

2. How We Use Your Information
We use collected information to:

• Process and fulfill orders

• Provide customer service and respond to inquiries

• Improve website performance and user experience

• Send order confirmations and updates

• Communicate promotions or important notices (only with your consent)

• Maintain security and prevent fraudulent activity

We do not sell your personal data to third parties.

3. How We Share Information
We may share your information with:

• Trusted third-party service providers such as payment processors, shipping carriers, and email service platforms

• Legal authorities if required by law, regulation, or valid legal process

All third-party partners follow privacy and security standards consistent with applicable law.

4. Cookies & Tracking Technologies
Our website uses cookies to:

• Improve functionality

• Remember your preferences

• Analyze website traffic

• Enhance user experience

You may disable cookies through your browser settings, but some features may not function properly.

5. Data Security
We implement reasonable technical and organizational measures to protect your information from:

• Unauthorized access

• Loss or theft

• Alteration

• Disclosure

Despite these efforts, no method of electronic transmission or storage is 100% secure.

6. Your Rights
Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate data

• Request deletion of your data (“right to be forgotten”)

• Opt out of marketing communications

• Restrict or object to certain data processing activities

To submit a request, contact us at support@pacificedgelabs.com.

7. Data Retention
We retain your information only as long as necessary to:

• Fulfill your orders

• Comply with legal obligations

• Resolve disputes

• Maintain accurate business records

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8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content, privacy practices, or policies of these third-party websites.

9. Children’s Privacy
Pacific Edge Labs does not knowingly collect information from individuals under the age of 18.
If you believe a minor has provided us with personal data, please contact us immediately.

10. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with an updated “Last Updated” date. Continued use of the site constitutes acceptance of the revised policy.

11. Contact Us
If you have questions about this Privacy Policy, your data, or wish to submit a data request, contact us:
📧 support@pacificedgelabs.com
🌐 www.pacificedgelabs.com